Politique d’expédition

At Off Kesh, we’re committed to providing a seamless and reliable shipping experience, ensuring your favorite styles reach you quickly and safely. Below is our shipping policy with details on our process and delivery times:

Processing Time:
Once your order is placed and payment is confirmed, our team will carefully process and prepare your items for shipment. Please allow 1-2 business days for processing, during which we verify item availability and prepare your order for dispatch.

Shipping Methods:
We work with trusted carriers to ensure prompt, secure delivery. Available shipping options will vary based on your destination and the size or weight of your package. For most orders, we offer standard shipping, providing a cost-effective and reliable solution for all your fashion needs.

Estimated Delivery Time:
For standard shipping, delivery is estimated within 8-12 business days after processing. Please note that delivery times may be affected by external factors such as customs, weather, or unexpected delays beyond our control.

Order Tracking:
Once your order ships, you’ll receive a tracking number via email or in your customer account. Tracking updates may take up to 48 hours to appear on the carrier’s website, so check back regularly for the latest information.

Address Accuracy:
To avoid delays, please ensure your shipping address is accurate and complete when placing your order. Off Kesh is not responsible for delivery issues caused by incorrect or incomplete address information provided at checkout.

Non-Delivery or Lost Packages:
If your package is delayed or lost, contact our customer service team immediately. We’ll work with the carrier to resolve the issue and arrange a replacement or refund if necessary.

If you have any further questions about our shipping policy, feel free to reach out. Thank you for choosing Off Kesh—we look forward to delivering your next favorite fashion pieces!